Why blend in when you can stand out? Our intuitive and powerful software makes it effortless to boost your business with customer reviews, gather real-time feedback, and build a stellar online reputation
Numerous studies have revealed the powerful impact that both positive and negative Google reviews can have on businesses.
95% of customers read online reviews before buying a product
88% of customers who read an online review say it influenced their buying decision
Positive reviews can increase customer spending by 31%
One negative review requires roughly 40 positive reviews to outweigh the damage
Only 5% to 10% of customers actually write reviews
Share your Locools page with your customers via your QR cards or stickers.
Customers choose a star rating.
1-3 stars, customers are taken to a form, their feedback is sent to you privately.
4-5 stars, customers get taken to your Google reviews page to leave positive feedback.
Track your reviews and feedback in your Locools dashboard to continuously improve and build a strong online presence.
One plan, paid monthly or yearly everything included.
Custom review/feedback page with your logo, image, colours and text.
Custom QR sticker pack which include 24 round stickers and 2 A5 stickers
or
100 custom QR cards. (Perfect for service based businesses).
Shareable review links to email, text and post.
Downloadable custom QR code to use where you like.
Positive Google reviews.
Negative feedback sent privately to your inbox to follow up on.
Dashboard with online reports.
NFC plaque.
Website widget displaying Google reviews.
Social sharing of reviews.
Monthly analytics reports.
If you can't find the answer below, feel free to reach out.
Locools is a software-as-a-service (SAAS) platform designed to help businesses manage their online reputation by directing positive reviews to Google and capturing negative feedback privately. This ensures that happy customers share their experiences publicly while any issues are addressed directly and discreetly.
No you don't, however, its highly recommend as Locools will link back to your website increasing your domain authority. The only requirement for Locools is that you have Google My Business up and running. If you need help setting up GMB, feel free to contact us below.
Locools creates a customised review page for your business. When customers leave a 4 or 5 star review, they are redirected to Google to post their review. If the rating is below 4 stars, they are prompted to fill out a feedback form, allowing you to address their concerns privately.
Setting up Locools is quick and straightforward. Most businesses can get up and running within 10 minutes. Our intuitive setup wizard will guide you through the process, and our customer support team is always available to assist you if needed.
When a customer leaves a rating below 4 stars, they are redirected to a feedback form. This form collects detailed feedback on their experience, allowing you to understand their concerns and address them directly.
Not just yet. It's on the roadmap to allow you to customise the feedback form to suit your business needs. You will then be able add specific questions, choose the type of responses (e.g., text, multiple-choice), and even brand the form with your logo and colours.
No we can't, in fact we're not even allowed to prevent people from accessing Google to leave a negative review, so instead we want to give your customers a place to leave the feedback they want and have it sent to you in an email and stay well clear of Google. If we can prevent a single negative review from making its way onto Google, Locools has paid for itself.
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