Privacy Policy

Effective Date: 2nd of August 2024

1. Introduction

‍Welcome to Locools! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By using Locools, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: When you sign up for Locools, we may collect personal information such as your name, email address, phone number, and payment information.
• Business Information: To provide our services, we may collect information about your business, including your business name, location, and customer reviews.
• Customer Feedback: We collect and store customer feedback, including both positive reviews and negative feedback, which is essential to the functioning of our service.
• Usage Data: We may collect information about how you use our service, such as your IP address, browser type, device information, and pages visited.

3. How We Use Your Information

• To Provide Services: We use the information we collect to deliver, maintain, and improve our services, including collecting reviews and managing customer feedback.
• To Communicate: We may use your contact information to send you updates, newsletters, and other communications related to our services.
• To Improve Locools: We analyze usage data to better understand how our services are used and to make improvements.
• To Comply with Legal Obligations: We may use your information to comply with legal requirements and protect our legal rights.

4. Sharing Your Information

• With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and hosting services. These providers are required to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

5. Security

‍We take the security of your information seriously and implement appropriate measures to protect it. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

‍We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

8. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

‍If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@locools.com
Mailing Address: 56 Rutherford Street, Nelson, New Zealand 7011